Immediately after checkout, you will receive an email with a PDF instruction sheet and a link to access your Canva template. You also get a full video tutorial that walks you through every customization step. Access is instant, available 24/7.

All templates are delivered in English. If you need your website in another language, you have a few options: with Canva Pro, you can translate the entire site in one click. Without Pro, you can activate the 14-day free trial to access translation. And if you prefer, I can personally take care of the translation for you just let me know which language you need.

Forever. Once the template is saved in your Canva account, it belongs to you permanently. There is no expiration date, no recurring fee, and no time limit.

Yes, you may reuse the template for multiple personal events. However, the template may not be resold, shared publicly, or redistributed in any form.

Every purchase includes the full Canva template, a PDF instruction guide with step-by-step visuals, a complete video tutorial covering every page and feature, and a Google Form RSVP setup for wedding website templates. No other template shop offers this level of support.

Yes. The Bordeaux Collection bundles the Wedding Website and Save the Date templates together at a reduced price. Check the shop page for current availability and pricing.

Check your spam or promotions folder first. If you still cannot find it, email me at contact@joliebridetemplates.com with your order number and I will resend everything within 24 hours.

No. Every template is designed to work perfectly with a completely free Canva account. No paid subscription is needed. If you see a crown icon on certain fonts or elements, simply choose an alternative from the thousands of free options available.

None at all. Canva uses a simple drag-and-drop editor that anyone can learn in minutes. On top of that, a full video tutorial is included with your purchase to guide you through every single step, page by page.

Most brides have their wedding website ready in under an hour, and save the dates take about 10 to 15 minutes. The video tutorial eliminates guesswork so you can move quickly and confidently.

Yes. The Canva app is available for free on iOS and Android. You can edit, preview, and publish your template directly from your phone or tablet.

Everything: text, photos, colors, fonts, icons, buttons, links, page order, backgrounds, and spacing. You can also add new pages, duplicate existing ones, or remove pages you do not need.

Decorative elements such as hand-drawn illustrations, floral graphics, and wax seal details are part of the original design and cannot be recolored. However, they can be moved, resized, or removed entirely if you prefer a different look.

Yes. Every text element, background, button, and shape color can be changed to any color you want. The template is designed to look elegant in any palette, not just the default bordeaux and ivory.

Yes. You can duplicate any page, add blank pages, reorder them by dragging, or delete pages you do not need. The template is fully flexible to match your wedding.

Click on any photo in the template, then click "Replace" or simply drag and drop your own image from your uploads. Canva automatically crops and fits your photo to the frame. The video tutorial shows this step in detail.

Yes. Canva provides completely free website hosting. You publish with one click and receive a shareable link instantly. No separate hosting fees, no monthly subscription, no expiration.

Yes. Every template is designed mobile-first and tested across phones, tablets, and desktops. Since most of your guests will view it on their phone, mobile appearance is a top priority in every design.

Once published, you can share the link by text message, email, WhatsApp, social media, or print it as a QR code on your paper invitations. The link works on any device with a browser.

Yes. In Canva's publishing settings, you can add password protection so only guests with the password can access your site. You can also hide your site from search engines like Google.

Yes. You can purchase a domain directly through Canva during the publishing process, or connect a domain you already own from providers like GoDaddy, Namecheap, or Google Domains.

Your free URL will look like yourname.my.canva.site. Canva allows one free root domain per account. Additional sites are published as paths, for example yourname.my.canva.site/wedding. Choose your root domain name carefully during your first publication.

Yes. Any changes you make in the Canva editor are reflected on your live website automatically after you republish. You can update text, photos, schedule details, or any content as many times as you need.

In Canva, click the Share button, then Download. Choose PNG for the highest quality or PDF for printing. You can then send it by email, text, WhatsApp, or print it at home or at a print shop.

The RSVP button on your website opens a Google Form that you set up. Guests fill it out directly in their browser. All responses are collected automatically in a Google Sheet linked to your Google account, giving you a real-time guest list.

Yes. The Google Form is fully customizable. You can add fields for menu selections, allergies, dietary needs, plus-ones, song requests, or any custom question you want to ask your guests.

No. Your guests simply tap the RSVP button, fill out the form, and submit. No account creation, no app download, no login required. It works on any phone or computer.

Yes. All responses are stored in Google Sheets, which you can export as an Excel spreadsheet or PDF at any time. Share it directly with your venue, caterer, or wedding planner.

The form displays in the language of each guest's browser settings. To force English for all guests, append /viewform?hl=en to the end of your Google Form link. This is explained in the video tutorial.

Start with the video tutorial included with your purchase — it covers every step. You can also visit our YouTube channel for additional walkthroughs. If you still need help, email me at contact@joliebridetemplates.com and I will respond within 24 hours.

Due to the digital nature of these products, all sales are final once the template link has been accessed. However, if you experience any issue, contact me and I will do everything I can to help resolve it.

At this time, I do not offer fully custom designs. However, every template is highly customizable and can be adapted to match virtually any wedding style, color palette, or aesthetic through Canva's editor.

Please email me at contact@joliebridetemplates.com with a screenshot or description of the issue. I take every report seriously and will fix it or provide a solution as quickly as possible.